Service adviser

In Autowork Online v173, it is now possible to specify a member of staff as a “Service Adviser” from the Document screen. To set a Service Adviser against a document, simply select the member of staff from the Service Adviser drop down menu (A).

Benefits

  • Improve customer service and relations – specify a particular member of staff to liaise with the customer
  • Easier management – see at a glance which staff member is dealing with a particular customer’s enquiry
Select a service advisor from the drop down menu