Autowork Online Spring 2017 release


The Spring 2017 update of MAM’s popular Autowork Online garage management software introduces several new features designed to help garages operate more efficiently.

A new ‘Suggested Jobs feature makes it quicker and easier to build estimates and jobs by recommending work based on symptoms or results from MAM’s CarSide electronic vehicle health-check (eVHC) app.

Vehicle inspection images and notes captured in the CarSide app can now be emailed to the customer via the main Autowork Online application.

Autowork Online’s ‘Custom Jobs feature has been enhanced to cater for fixed-price jobs such as promotions or fleet work. The new ‘Complete Price job type will not be affected by the price of its individual components. A further change to the existing job groups system will mean that jobs can be categorised using the same descriptions as those available in the custom jobs screen.

The new Automated SMS feature helps garages encourage repeat business and reduce time lost due to “no shows”. It enables user-defined text messages to be sent automatically for appointments, reminders and deferred work. Up to three messages can be scheduled for each event, which will be automatically delivered at prescribed intervals.

The release also includes several enhancements to existing functionality. The performance of the Work in Progress (WIP) screen has been improved, and its tiles will display the assigned technician. Labour rates set against fleet master accounts are automatically shared to their sub-accounts, and it is now possible to produce a non-priced ‘Schedule of Work‘ for fleet or insurance work.


  • Build jobs more efficiently – New Suggested Jobs feature allows for a faster workflow
  • Improved pricing flexibility – Enhancements to the Custom Jobs feature allow for more flexible pricing
  • Enhanced performance – The overall speed of the Work in Progress feature has been enhanced