What is TeamView?
TeamView is our paperless job card and technicians’ activity add-on for Autowork Online, which provides real-time communication between work that is being undertaken and scheduled jobs.
The solution features a mobile/paperless job card for technicians that can be used on most phones, tablets or PCs, as well as a workshop manager screen for office use.
Who is it for?
TeamView is designed to benefit garages of all sizes, from workshops with just a few technicians to those with several.
How much will it cost?
Pricing for TeamView starts from as little as £25*, with a Pro version for larger garages coming soon.
*includes four technician log-ins
Key features
Workshop manager screen
- Drag and drop work assignment
- Technician job order prioritisation
- Real-time status updates
- At-a-glance assessment of workshop status
- Due out and clocked time based alerts
Mobile/paperless job card
- View full job card details
- View vehicle details
- Record mileage and tyre details
- Real-time job clocking
- Update job status
- Indicate which parts have been fitted
- Record technicians notes and advice
Reports
- Reporting for utilisation, productivity and efficiency
- Calculate labour recovery rates
- Review and edit clocking records
Electronic vehicle health check (eVHC)
The mobile app provides you with a modern electronic format to perform vehicle health checks from your tablet or smartphone. What’s more, as soon as the data is captured it is available in Autowork Online to price up any required work or print out your completed health check report. This function supports anything from winter checks to fleet safety inspections, including tyre tread depths and technician comments – all supported by integrated camera support straight from your device. Furthermore, from your Autowork Online desktop, you can use the existing reminder functionality to call customers back for deferred work by SMS and email.
Damage inspection
The damage inspection functionality of TeamView is designed to help you protect your revenue, avoid costly damage claims and provide a professional service. This feature can be utilised on a tablet or small-screened device such as a mobile phone or iPod Touch. Using the interactive vehicle diagram, recording damage is as easy as tapping the appropriate area and selecting the damage type. Comments and photographs (existing or captured) can be added in the same way, with everything displayed as a simple-to-read onscreen key. As with the eVHC function, the damage inspection information, including photographs, is automatically synchronised with your Autowork Online system.
TeamView User Guide
In this series of videos, discover the core functionality of TeamView, our new paperless job card and technicians’ activity module for Autowork Online. These tutorial videos will show you how to perform key tasks that will help improve efficiency throughout your garage or workshop.
