“Autowork Online is a very good system. It is stable, efficient and quick and easy to use. The software enables us to monitor what’s going on in other areas of the business, whether that be in mechanics, labour, MOT’s or wherever, we can easily see where we are going right, and where we are going wrong. All the information we need is accessible to us at a click of a button, and the system definitely enhances our efficiency.”
Keith Green, Director at Crescent Motoring Services“Our organisation prides itself on having a network of high quality, trusted independent garages, and it’s fundamental that we recommend these garages the most capable software system in order for them to offer the best service possible. Autowork Online ticks all the boxes. It allows garages to run their business to optimum standards while offering a high level of customer service and reducing outgoings in the process.”
Phil Seymour, Network Manager at Approved Garages“The Autowork Online system has improved our management skills and efficiency. The system is very easy to operate at an affordable price. Also, the communication functions within the system, including the text and email functionality, is fantastic in improving our customer communication stream.”
Graham Clark, Owner at Anderson Clark“Any concerns we had about our existing Autowork CD database were completely alleviated by MAM. The data migration was performed on a day that suited us; it was seamless with no downtime whatsoever. It couldn’t have been a simpler process.”
Stuart Wood, Newman Motor Engineers“Before upgrading to Autowork Online from Autowork CD, we used to spend over £300 per month on stamps and stationery. Now, we’re able to send MOT & service reminders, statements and invoices via the customer communication functions that exist within the software, saving us around £270 a month as a result.”
Mark Kettle, EAC Telford Ltd“The Integrated Repair Times & Parts Catalogue allows us to accurately price up a quote instantly. We’re even able to forward an email quotation directly to the customer. We no longer have to chase customers to provide them with quotes, vastly reducing the amount of jobs lost to our competitors.”
Jacqui Honour, Clarks Auto Service Ltd“Upgrading to Autowork Online from our old CD system was the best thing we ever did. The ease of use is brilliant. Autowork Online allows us to offer the highest level of professionalism & customer service possible using the integrated email/SMS facility & the MAM CarSide app.”
Sean Miller, Millers Garage“Technical Support Services provided are second to none. The support staff are always extremely helpful and patient.”
Charlotte Golden, MVS Daytona Ltd“The use of MAM’s CarSide app in conjunction with our Autowork Online software has made us operate in a more efficient manner in assessing our customer’s vehicles. The ability to create our own bespoke eVHC checklists has allowed us to be flexible with each customer we deal with and maximise revenue generating opportunities on every occasion.”
Nigel Wallace, Tilstock Motors“MAM’s BCS Online garage management software ensures we are professional and efficient. It helps us with every aspect of our business – from providing accurate quotes and managing our bookings to maintaining service records and controlling our stock. One of the software’s many highlights is its e-mail and texting features, which provide an economical means of engaging with our customers. We can easily remind them of a service that’s due, send them an offer, or let them know their car’s ready for collection. BCS Online is a modern solution that helps us improve productivity while maintaining our traditional values. The software enables us to deliver the highest quality of customer service possible while saving time and minimising costs.”
Heather Powell, Powells Garage“Previously, we produced multiple quotations, not linked to an open job, which was messy and difficult to manage. With Deferred Work, it’s easier, it’s a flexible and handy tool to keep records of items to speak to customers about. Being able to pull a report out of the CRM system, and easily add deferred work to a new job when a customer returns are useful features to generate further work.”
Lee Sadler, VGS“Previously, we recorded technicians’ timesheets manually. The new process allows us to see if a technician has hit their target, and quickly and easily produce results and evidence to show the technicians.”
Maggie Maclachlan, Egertons Fleet Services“It’s excellent for non-technical staff to have access to fault code information, and by adding fault codes against a job card, we are building up a permanent history of the vehicle.”
Mike Leech, Parkside Garage “It’s excellent for non-technical staff to have access to fault code information, and by adding fault codes against a job card, we are building up a permanent history of the vehicle.”
Mike Leech, Parkside Garage “I have been using garage invoice and operating systems for nearly twenty years, and even though they all had their merits, there was always things that were missing or not thought through properly.About five years i came across Autowork Online, it was and is far better than any of the systems I have previously used, but since since the recent updates, which allow job cards to be created showing various jobs, but priced individually including the VAT, has cut my pricing of jobs down by half. All over, the updates have tweaked the system as if a garage owner was to write them for himself.”
